Payment Method

 

At followlens.com we offer two payment options:

 

PayPal

 

Credit card

 

For Cards, we accept the following types:

 

Visa

 

MasterCard

 

American Express

 

 

Credit or debit card options will be available when checking out. We secure your card with the highest security and work with your bank card-issuer while we process your order.

 

It's a good idea to call your credit card company or bank ahead of time to let them know about the purchase so that it doesn't get declined. 

 

Why has my payment been declined?

 

If you're having trouble paying with a credit or debit card, declined payments can be caused by one or more of the following:

Credit Card:

- The name and address of the card holder do not match the billing details. Make sure that all details, such as the card number, expiration date, and CVV code, are entered correctly, and check that the name and billing addresses are exactly as they appear on your card statement.

 

- We require a credit or debit card issued by a U.S. based bank or financial institution or your card is not authorized for international payments (FollowLens and all transactions are carried out in the USA).

 

- Your card has reached the limit for internet transactions.

 

- The transaction page has timed-out.

 

- Leaving the page before finishing the check-out procedure.

 

 

PayPal:

 

- The transaction page has timed-out.

- Leaving the page before finishing the check-out procedure.

- Your PayPal account has insufficient funds or is not linked to any secondary option like a bank account or a credit card.

 

Please contact PayPal for detailed questions concerning your PayPal account.